1. INTRODUCTION

This Privacy Notice details how Andun Engineering Consultants (hereinafter “we”, “us”, “our”) collects and processes your personal data through your use of our website, www.andun.co.uk. By providing us with your data, you assert that you are over 13 years of age.

We act as the data controller and are responsible for your personal data. To update the personal data we hold about you or for any query, please reach us at:

Full name of legal entity: Andun Engineering Consultants Email address: info@andun.co.uk Postal address: Monarch House, Unit 6 Drakes Lane industrial Estate, Chelmsford, Essex, CM3 3BE

2. THE DATA WE COLLECT, ITS PURPOSE, AND OUR LEGAL GROUNDS

We process the following categories of personal data about you:

a. Communication Data:

• Purpose: To communicate with you, maintain records, and establish, pursue, or defend legal claims.
• Legal Basis: Our legitimate interests, including responding to communications sent to us, maintaining records, and handling legal issues.

b. Customer Data:

• Purpose: To supply the goods and/or services you’ve purchased, and keep records of such transactions.
• Legal Basis: Performance of a contract between you and us or taking steps at your request prior to entering into a contract.

c. User Data:

• Purpose: To run our website, ensure relevant content, guarantee website security, maintain website back-ups, and manage website administration and business operations.
• Legal Basis: Our legitimate interests, specifically administering our website and business.

d. Technical Data:

• Purpose: To analyse your website usage, administer and protect our business and website, deliver relevant content and advertisements, and understand the effectiveness of our advertising.
• Legal Basis: Our legitimate interests, specifically administering our website, expanding our business, and determining our marketing strategy.

e. Marketing Data:

• Purpose: To enable your participation in our promotions, deliver relevant content and advertisements, and measure the effectiveness of our advertising.
• Legal Basis: Our legitimate interests, specifically understanding customers’ preferences and tailoring our marketing strategy.

We do not collect any sensitive data about you. Failure to provide personal data required by law or under our contract with you may hinder our ability to perform the contract.

For any queries about the use of your data or if we need to use your details for an unrelated new purpose, please email us at info@andun.co.uk.

3. DATA COLLECTION, THIRD-PARTIES, AND TRANSFERS

Data collection may occur directly through you (e.g., forms on our site or emails), automatically (via cookies), or through third parties (analytics providers, advertising networks, technical, payment and delivery services providers). For more details about our use of cookies, visit www.andun.co.uk/cookies.

Our data transfers to third parties outside of the EEA are performed under legal safeguards to ensure a similar degree of security for your personal data.

4. MARKETING COMMUNICATIONS

Our processing of your personal data for marketing communications is based on your consent or our legitimate interests. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with service providers, professional advisers, government bodies, and third parties for business transitions. All third parties are required to respect the security of your personal data.

6. DATA SECURITY

We have security measures in place to protect your personal data from accidental loss, unauthorised use, alteration, or disclosure. Access to your personal data is limited to employees and third parties who have a business need to know.

7. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. YOUR LEGAL RIGHTS

Under data protection laws, you have rights in relation to your personal data. To exercise your rights or for more information, please contact us at info@andun.co.uk.

9. CHANGES

We may modify this privacy notice from time to time. Any changes will be posted on this page, so please check back frequently.

Thank you for choosing Andun Engineering Consultants.